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This section groups a number of resources that are used to ease the discussions on the service landscape and service definitions.children

ResourceDescriptionLocation
Service Definition - Minimum Requirements

This page:

  • outlines the purpose and scope of service definitions
  • sets out the minimum content of a service definition
Service Definitions - minimum content
Service Definition TemplateThe template translates the minimum requirements into a table that can be completedService Definition Template
A3SG workshop presentationsA set of presentations that set the scene for the service definition work.A3SG workshop presentations (login required)