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This

task will see how the content of a service description relates to the content of a SLA. 

page manages the activities related to understanding formal arrangements.

Info

The relationships between service overviews, service definitions and service descriptions is discussed on the Artefacts to describe services page.

Table of Contents

Future Work

InfoMaybe we can have a follow up task if needed. Not part of first iteration. consider
  • if a template is required
  • highlight existing templates